Q. What is your return and exchange policy?

A. All sales are final. Currently, we are not accepting any returns. Customers are responsible for the shipping and handling for all exchanges. We will deny any exchanges that are damaged or used. We are not responsible for exchanges that become damaged during mail handling. Please ensure that your shipping address, size/item purchased, & contact information is correct before checking out. We cannot make any changes to your order once it has been processed for shipping. 

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Q. How and when will I receive my tracking number?

A. Once your order is confirmed, processed and shipped, we will send your tracking number via the email you've provided at checkout. 

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Q. How do I change or cancel my order?

A. All sales are final unless your product was received damaged. If you have received a damage or incorrect item, please email us at chenda_creations@yahoo.com.